Patricia Business
Category
Fintech
Patricia Business is a B2B crypto payment gateway for merchants.
Overview
Patricia business is a crypto payment processor and one of the fastest growing businesses in Nigeria. Due to the high rise in BTC in Africa, percentage of merchant have began to accept BTC as a mode of payment and patricia business is the gateway to achieving that, from accepting payment instantly to simple transparent pricing, to customer management and easy pay out.
Approach
Understanding the core problem of the product:
Before doing any ideation I try to get as much information as possible regarding the project. Most times i work hand in hand with the project manager and User Researcher to come up with flows and bit of common ground for what i should look out for during Ideation. I led a team of 3 Designers (1 UX researcher and 2 Product Designers, I was charged with the responsibility of coming up with the design direction, working closely with the UX researcher and product manager to come up with the user flows and wireframes.
I worked on creating the Design system at the same time worked on designing key pages like the Dashboard, Wallet Pages, and Payment links.
Customer Journey
After the user experience research, a customer Journey was put together to streamline all the findings .
Ideate
A lot of rough sketches were done to test out direction and to also create a structure to what the product would look like. We had a list of screens to cover all scenarios. I started sketching different designs to detail out the flows to discuss and share with my team members for feedback.
User Flow
Till this point, the project had a solid idea and understanding about users and core functions of the application but no definite structure and functionality. The goal of this stage of the project was to organise and structure all the content from the research phase. In creating the basic flow, i was forced to think about each step on the path of the users throughout the solution. The basic flow initially was created on paper and after was transferred in digital format.
Dashboard
The Dashboard allows users to see both their BTC wallet and their Local Wallet. The graph shows an overview of transactions. Users can also see their transaction history and next payout. The side nav bar allows them to access all other features.
Payment Links
When merchants integrates patricia business into their online store. They can send payment links to costumers or add them to products on their websites.
